How we run the file.

The American Land Title Association publishes a Best Practices framework covering the areas where a title agency can cause real harm. We operate to it.

Licensing

We maintain the licences and appointments required to write title insurance and conduct settlements in Pennsylvania and Alabama, and the insurance those licences require.

Escrow accounting

Escrow funds are held in segregated accounts, never commingled with operating funds, and reconciled on a regular schedule. Positive pay and dual-authorisation controls apply to disbursement.

Protecting personal information

Real estate files contain everything an identity thief wants. Access is restricted to staff who need it, systems are patched and monitored, and documents are transmitted through secure channels rather than plain email.

Settlement procedures

Recording is submitted promptly after disbursement, pricing follows the filed schedules for the state in question, and settlement statements itemise every charge.

Policy production

Final policies are issued promptly after recording rather than months later.

Complaints

If something went wrong, tell us. Call either office, or use the contact form. We would rather hear it from you.